What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
What is your Return Policy?
Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange.
What if an item is incorrectly priced?
Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.Privacy is taken very seriously at Fithouse. Our privacy policy is simple: We will not provide, rent, or make available in any way, our customer information to any parties outside of Fithouse.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.Privacy is taken very seriously at Fithouse.
What if an item is incorrectly priced?
Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.We charge no tax to orders shipped outside of Georgia.
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
What is your Return Policy?
Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange.
What if an item is incorrectly priced?
Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.Privacy is taken very seriously at Fithouse. Our privacy policy is simple: We will not provide, rent, or make available in any way, our customer information to any parties outside of Fithouse.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.Privacy is taken very seriously at Fithouse.
What if an item is incorrectly priced?
Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.We charge no tax to orders shipped outside of Georgia.
