Can I get a faster shipping time?
We are unable to speed up any one particular order’s processing time after it is placed. We do require the 1-4 processing time. The transit time is the only method of speeding up a package before the order is placed. This however can not be altered when the order is in processing. Orders can also not be cancelled once they are placed. Once the tracking number is added to your order you may call the carrier to see if they are able to speed up it's delivery.By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.Checkout involves four steps.
How do I track my package?
checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers. Your order number should show up if you created your account before or during the checkout process. If you created an account after receiving an order confirmation, the status will not be available to you. We add tracking numbers to orders when they become available and tracking is also emailed to the address you provided when your package ships.You can delete items, update quantities and add new items before you complete your checkout process without any problems or help from customer service.Halloween is the spooky night of the spirits.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.Most orders will arrive at your door within 4-10 business days within the US and 7-14 business days outside the US.
The item I want is out of stock, when will it be available?
We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied you may return it. See our return policy for details.
Will my order make it for Halloween?
We experience a high volume of orders during October for the Halloween season, and work at a 2-6 day processing speed plus delivery time from our warehouse.Work is never really boring. There's times when the work is done and we have nothing to do, and in those cases we usually just play video games, pool, ping-pong, or come up with new ideas! - - - - - - - - - - - - - - - - - - - - - - - - - - - -To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen.
How do I place an order online?
Checkout involves four steps. Add items you wish to buy to your cart. Provide your shipping and billing addresses. Select a shipping method and then enter payment information. Upon confirmation you will be directed to the receipt page that you should review and print for your records. Once a tracking number has been added to your order and is emailed to you, tracking of the package is available. By using the UPS website ups.To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed.
We are unable to speed up any one particular order’s processing time after it is placed. We do require the 1-4 processing time. The transit time is the only method of speeding up a package before the order is placed. This however can not be altered when the order is in processing. Orders can also not be cancelled once they are placed. Once the tracking number is added to your order you may call the carrier to see if they are able to speed up it's delivery.By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.Checkout involves four steps.
How do I track my package?
checkout we ask our customers to create accounts so they are able to know order status and to track a package with tracking numbers. Your order number should show up if you created your account before or during the checkout process. If you created an account after receiving an order confirmation, the status will not be available to you. We add tracking numbers to orders when they become available and tracking is also emailed to the address you provided when your package ships.You can delete items, update quantities and add new items before you complete your checkout process without any problems or help from customer service.Halloween is the spooky night of the spirits.
Can I pick up my order at the warehouse or head office?
Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it. See our return policy for details.Most orders will arrive at your door within 4-10 business days within the US and 7-14 business days outside the US.
The item I want is out of stock, when will it be available?
We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.Unfortunately we do not allow pick-ups; all orders are sent out by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied you may return it. See our return policy for details.
Will my order make it for Halloween?
We experience a high volume of orders during October for the Halloween season, and work at a 2-6 day processing speed plus delivery time from our warehouse.Work is never really boring. There's times when the work is done and we have nothing to do, and in those cases we usually just play video games, pool, ping-pong, or come up with new ideas! - - - - - - - - - - - - - - - - - - - - - - - - - - - -To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen.
How do I place an order online?
Checkout involves four steps. Add items you wish to buy to your cart. Provide your shipping and billing addresses. Select a shipping method and then enter payment information. Upon confirmation you will be directed to the receipt page that you should review and print for your records. Once a tracking number has been added to your order and is emailed to you, tracking of the package is available. By using the UPS website ups.To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed.
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When it comes to harry potter pet halloween costumes, getting the right information
